EatYourPhoto.co.uk

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Help at EatYourPhoto.co.uk

At EatYourPhoto we strive to create the most delicious and beautiful edible products available online. Whether you’re looking to decorate cakes or to buy cakes, we’ve got you sorted. We’ve detailed below our processes of delivery, what we offer and our limitations of each product.

Click which item you’d like information on below to jump to that section.

Contact Information

Phone: 01773 602249
Email: Click the contact bubble (bottom right).

Edible Photo Help and Information

Edible Photos arrive pre-cut and ready to apply, with full instructions. We’ve been selling edible photo cake toppers online for 10 years and are trusted by hundreds of bakers for our quality and speedy service.

Same day dispatch guarantee is free and available until 4pm Monday – Friday. We still process orders over the weekend and can dispatch on Saturday until 11:30am. 

For full ingredient information please see our ingredients page.

How to Use Edible Photos

Edible photos are easy to use and can be applied in less than a minute using 3 simple steps.

Steps to Apply Edible Photo
  1. Remove the edible photo from its backing sheet by folding away from the photo and place on a clean working space. See video below.
  2. For fondant icing create a tacky area for the edible photo by applying a small amount of water and using a paper towel to remove any excess water. For buttercream cakes, firstly allow it to dry and form a crust then apply a small amount of water over the area the edible photo will cover or apply when slightly sticky, but not wet.
  3. Gently place the edible photo over the prepared area from top to bottom. Once it is stuck it cannot be moved.
A full instruction sheet is sent with each order.If you have any difficulties please see edible photo troubleshooting

Delivery Times

Our edible photos are very securely packaged, small, large and cupcake-sized edible photos will fit through a letterbox.

Royal Mail 24 – An non-tracked service. Although 90% of this service is received the next postage day (Monday – Saturday UK), it is not a guaranteed service. This can take 2 working days.

Royal Mail Special Delivery – Tracked. Guaranteed next working day by 1 pm, and requires a signature.

Royal Mail Saturday Special Delivery – Tracked. For orders dispatched on a Friday, this guarantees receipt until 1 pm on a Saturday.

For larger orders, we may send via next day secure courier, you will receive an ETA on the morning of delivery and a link to track your parcel on route.

Storage Information

Keep sealed in the packaging provided in dry conditions. Do not refrigerate. If the weather has been humid or the edible photo has become soft, we first recommend placing in the freezer for 25 seconds immediately before use. Please see your information sheet that arrives with your order. 

Returns and Refunds

We’re committed to amazing customer service. If your edible photo is received not as expected and it is our fault, you will be offered a free reprint or full refund. No question.

If you have a concern with an edible photo that you’ve received please use our contact form, clearly explaining your issue with a photo when possible and we’ll be in touch as soon as possible with what we can offer you.

Edible Photo FAQs

Yes, just select the size that yours falls within and mention in special instructions (under additional options). For example, if you were looking for a 6.5″ square edible photo. Select the square shape, then the large (8inch) and mention your specific size, 6.5inch under special instructions.

Yes, sure. We’d made a video.

We recommend to apply to any fondant or buttercream covered cake. They work brilliantly in both cases, just make sure your buttercream has dried before you apply so the moisture doesn’t go through to your edible image.

You will receive full instructions with your order to help you every step of the way.

Our standard sizes are shown on the custom edible photo product, Small, Large and XL.

We can trim these sizes small to anything you need. 

For larger edible photos the biggest single sheet we print on is 40cm x 25.4cm (15.8″ x 10″). However if you need bigger, we can print your design over multiple edible photos to create any size you need.

We can print any image you upload to your order plus any of the various designs we have on our site already.

Don’t know what you need? Take a look at our designs below or search at the top of your screen. 

We post via Royal Mail, small and large edible photos will fit through a letterbox. We use secure packaging to keep your edible photos fresh for up to 6 months and protected in the mail system. 

If your ordering in bulk we may send via courier, for this you will get tracking from when it leaves us and be emailed an ETA.

Of course, just upload an image to the size of our edible photo and we’ll print to size. By default we’ll print to the size that you order, if you’ve purposefully created your design smaller than the edible photo you order please let us know.

Personalised Cakes Help and Information

Our photo cakes, canvas cakes and gift cakes are a sweet choice for any celebration. We make all cakes by hand, in our own bakery in Derbyshire and shipped nationwide every day of the week. We use specifically made packaging to ensure that your cake arrives fresh, and in perfect condition.

Our cakes have two moist layers of sponge to your choice flavour and generously filled with buttercream. 

For cake ingredients information, please visit the ingredients page.

Personalised Cake Flavour Information

Vanilla with Jam and Buttercream
Our own recipe, a moist fluffy sponge. We got the basics right, our vanilla sponge is our most popular choice.

Chocolate with Chocolate Buttercream
Our favourite. Just enough chocolate to make it absolutely delicious for any chocoholic but not too much to stop you enjoying every slice. Generously filled with our chocolate buttercream.

Lemon with Lemon Buttercream
Made with real lemon zest with small pieces of fruit, a light, delicious flavour. With our zingy lemon buttercream.

Toffee with Toffee Buttercream
A unique toffee flavour made by us. Soft, moist, delicious.

Carrot with Carrot Buttercream
Made with real carrot pieces and popular in our own bakery store, a truly amazing carrot cake.

Cake Features

Photo Cakes – Your double-layered sponge filled with your flavour buttercream is covered in white icing, professionally decorated with an edible photo, a coloured ribbon of your choice and decorative crimping around the edges.

Canvas Cakes – Double-layered sponge filled with your flavour buttercream , wrapped completely in your design and image with beautiful crimped icing around the bottom edging of your cake.

Gift Cakes – A small cake with a big impact. Double layered sponge filled with your flavour buttercream weighing approximately 1.2kg and 5.5″ square cake. Wrapped white icing with your image printed on top and a colourful ribbon around the sides. The packaging is also decorated in a design of your choice.

Create Your Own Photo Cake
photo cake
Custom Canvas Cake
canvas cake
Buy Cakes for Gifts
gift cake

Ordering Cake Design Templates

Ordering from our range of pre-made cake designs is a great choice. You cake will appear exactly as it looks in the product image. The camera icon indicates that this is where your image will be placed. The text shows where your message will appear. You are still able to choose the cake flavour and filling, add your own image and text.

Storage Information for Delivered Cakes

Do not refrigerate as the ink will run. Store in a dry, cool environment away from any moisture. Do not wrap in cling film as this will damage the edible image.

Your cake will last 2 weeks upon receipt and will always be made fresh to order.

Your cake is safe to freeze for a later date but the image will not withstand this. 

Refunds and Returns for Cakes

Your cakes leave us fresh and in perfect condition. In the unlikely occasion that you would like to return your product, we make this as easy as possible. Please send an image of your cake detailing any issue via our contact form within 1 working day of receipt and we will let you know if you are eligible for a refund or replacement cake.

Occasions where no return or refund will be offered, are as follows: Misspelling from order, incorrect address, incorrect image uploaded. Please double-check your order information on the confirmation at checkout and your order confirmation email. Making a change (image/text, delivery address) to your order is easy, we need to know by 10am on the day we dispatch. If you would like to change flavour, we may need to bake a new cake and will need 2 days notice.

Personalised Cakes FAQs

If you would like us to check before placing your order, send your image via our contact form and let us know which size and shape you’re interested in and we will advise what would be best.

We bake all personalised photo cake the day before we dispatch to keep them nice and fresh when they arrive. You can order now for any date in future.

Yes. Please mention a preview request in your order comments and we’ll email you a preview which you can tweak if you feel necessary.

If your order is urgent or we haven’t received a confirmation we will call. Please double check your contact information at checkout.

Sure. We can deliver anywhere in the UK & Ireland. To any address (excluding PO Boxes) Monday – Saturday. Feel free to order your personalised photo cakes to your venue. We are able to deliver, please ensure the venue will take your delivery. 

You will receive a Text and Email with your 1 hour time slot for delivery on the morning of receipt.

You can also have your cake delivered to a local shop, please see your text with your tracking link to view your options.

We offer standard next day delivery and delivery by 12 noon Monday – Saturday options at checkout. Your photo cake will last 3 weeks after receipt, if you need them early, we suggest having them delivered the day before at a cheaper rate. Don’t worry your cake will still be fresh.

We have many spend X and get money off which will apply automatically in your basket. If you have a large occasion or event please contact us for a quote.

We can also offer branded packaging for an additional cost (with a minimal order) and deliver your cakes to multiple addresses.

Photo Cupcakes Help and Information

Our personalised cupcakes are baked fresh to order and securely delivered across the UK. We bake all our cupcakes from scratch using a highly-rated recipe that’s been passed through the generations of our family bakery.

Cupcakes are made by hand in our own bakery. We fill cupcake cups with our delicious sponge, silver for vanilla and gold for chocolate, top the sponge with vanilla or chocolate fudge-ice and then with your design on a fondant disc. Unlike many companies we have the technology to print directly onto the fondant.

Cupcake Flavour Information

vanilla cupcake flavour

Vanilla Cupcakes

Our own recipe, a soft vanilla sponge topped with vanilla fudgeice and your image on top, wrapped in a silver cupcake case.

Chocolate Cupcakes

Our own recipe, a delicious chocolate sponge topped with chocolate fudgeice and your image on top, wrapped in a gold cupcake case.

chocolate cupcake flavour
50/50 cupcake flavours

50/50 Why Not Have Both?

Get both chocolate and vanilla cupcakes in your box, half of each.

Personalised Cupcakes FAQ

We bake all personalised cupcakes the day before we dispatch to keep them nice and fresh when they arrive. You can order now for any date in future.

Yes. Please mention a preview request in your order comments and we’ll email you a preview which you can tweak if you feel necessary.

Sure. We can deliver anywhere in the UK & Ireland. To any address (excluding PO Boxes) Monday – Saturday. Feel free to order your personalised cupcakes to your venue. We are able to deliver, please ensure the venue will take the delivery. 

We offer standard next day delivery and delivery by 12 noon Monday – Saturday. Your personalised cupcakes will last 2 weeks after receipt, if you need them early, we suggest having them delivered the day before at a cheaper rate.

We have many spend X and get money off which will apply automatically in your basket. If you have a large occasion or event please contact us for a quote.

blue clouds cupcakes

Printed Chocolate Help and Information

branded printed chocolates
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